Distacart FAQs:
1. How to order from Distacart?
- Go to distacart.com
- Add products of your choice to the cart along with the quantity
- If purchasing multiple items add one after another to your cart
- Once done click on the cart button and press checkout (top right corner).
- Provide your contact email address and your shipping/billing address
- “Continue to next step” and input your payment information
- Place order
2. Which countries do you ship to?
3. What is the average delivery time?
4. Stock availability
5. Once ordered when it will be dispatched?
6. If the items are damaged in the transit will you replace them?
7. If I cancel the order, will you refund the order price?
8. What is the acknowledgment for the order placed?
9. For any complaints whom should we contact?
10. If we are in need of any other items other than on your website will you deliver them?
- Go to Suggest a Product page
- Enter your contact details
- Describe details about the product you are looking for. The more details you provide, the easier it is for us to find the product for you!
- Submit your request
11. Will you provide any sample for the eatery and return gifts before placing an order?
12. Will you provide any details of the vendors for the eatery?
13. Do I need to pay extra for taxes or customs?
14. Liabilities of Distacart.
15. How to contact Distacart ?
- If sellers want to contact us to get onboarded, then they need to email us at sellers@distacart.com
- If any Sellers/Vendors/Manufacturers want to contact us, then they need to email us at legal@distacart.com
- For any other issues, they can contact to our Customer Support Team at happy@distacart.com